2nd Floor
62 Bank Street
New Milford, CT 06776


Phone: (860) 355 - 8773
Fax: (860) 350 - 2258
Hours: 8:00am - 5:00pm (M-F)
​​
If your water appears to be frothy or foamy, testing for detergents is suggested.

A high level of Manganese will cause black flakes in your water. Testing for all metals or solely manganese would help in identifying the cause of these flakes.

Many times, clients find that their water is brown or yellow in color. Whilst color is mostly problematic because it is aesthetically displeasing, it is possible that the water has high levels of iron or tannic acid.

I'm concerned about the appearance of my water.   What tests do you suggest?

When it appears that your water is staining your clothes or fixtures, there could be high levels of metals in your water.

Stains that are red or brown could indicate Iron present in your water system. Black stains are commonly found in bathroom fixtures, such as the inside of a toilet. If you see black stains it is suggested that you test for Manganese.

Lastly, green or blue staining is indicative of Copper in your water.  It is likely that your water is also soft and acidic. Analyzing your water for Copper, hardness, and pH is suggested.

I'm finding that my water is staining my clothes - what could be the cause of this?

It is very common for our clients to complain of a rotten egg odor.  This is usually a very strong and distinct odor that is usually caused by hydrogen sulfide.

Whilst water smelling of rotten eggs is a more popular concern, some people experience a septic, musty, or earthy smell from their water. Iron may be the cause of this and you may want to inspect your water for any other Iron indicators (red or black staining, brown or yellow in color, corrosion, metallic taste). It is also highly possible that the water is contaminated with bacteria. We suggest a bacterial test for both coliform and E.Coli. We offer results in presence/absence form and also as a numerical value (quantitative results).

The smell of gasoline and oil is another unmistakable smell that some people have encountered in their water. If you are experiencing this smell, we suggest testing your water for total hydrocarbons and/or volatile organic compounds

My water has a terrible smell. How do I know what it is?

Taste is a very subjective matter, but there could be a very valid reason why you dislike the taste of your water.

A high amount of nitrate and sulfates could cause your water to taste bitter. A very similar taste is that of soap which could indicate surfactants (detergents) in your drinking water.

Metallic-tasting water is another common complaint and can be caused by numerous metals. It is suggested by our team that you conduct tests on your water for pH, Iron, Zinc, Copper, and Lead.

I really dislike the taste of my water at home. What's causing it to taste so bad?

What is causing the corrosion on my copper plumbing?

Pin hole leaks are problematic with copper plumbing. Corrosion can occur in copper plumbing but it is not always pinhole leaks. We suggest doing a test for corrosivity, pH, Lead, Iron, Zinc, Manganese, Copper, Sulfates, and Chloride.

I cannot get rid of the white spots on my glassware. How can I prevent this?

While a problem may exist with your appliance, it may be the water you're using. White deposits on pots and fixures that look like soap scum are indicative of your water being too hard. Testing for hardness or sodium levels will help identify the cause.

I am expecting. Are there any tests I should do to ensure the safety and health of my child?

It is suggested that if you have infants (less than 6 months of age) you should check for the following: Nitrate, total coliform bacteria, sulfates, and fluoride. Fluoride is necessary at approximately 2ppm for children. If results show that there is less than 2ppm, supplements for your child may be needed.

Why should I test for Bacteria?

Coliform bacteria is a group of related bacterial species that is indicative of organisms associated with bacteriologically polluted water.  The bacteria can originate from vegetative and fecal sources. E.Coli is a subset of coliform bacteria and is found in the intestical tract of warm-blooded animals. A positive result indicates contamination in finished water and can also indicate disease causing organisms.
It is strongly recommended that you have the water tested as part of your contingency of sale. Most agents know to check the water for safety and purity. Standard tests include: pH, alkalinity, turbidity, and bacteria (especially in rural areas). Standard mineral tests include: Iron, Calcium, Manganese, Fluoride, Chloride, and others. Checking for radon (in water and air) is another important step when testing a new home's water.

If you are buying or selling a house and have questions about checking the water quality before sale, you can contact our staff or read through EPA recommendations.

I plan on buying a home. Should I have the water tested before purchase?